Terms & Conditions

1. Introduction

Welcome to Agape Coffee´s website, located at www.agape.coffee. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

2. Company Information

Agape Coffee j.d.o.o.
Lučića 7, 21220 Trogir, Croatia
Email: hello@agape.coffee

3. Use of the Website

You are permitted to use our website for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

4. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Agape Coffee j.d.o.o. and is protected by Croatian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of this website without our express written consent.

5. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as canceled.

6. Ordering and Payment

By placing an order through our website, you warrant that you are legally capable of entering into binding contracts. After placing an order, you will receive an email acknowledging receipt of your order. Payment can be made via credit card, bank transfer, or other methods as indicated on our website. The contract between us will only be formed when we send you a confirmation email that your order has been dispatched.

7. Delivery

We aim to dispatch products within the time frame specified on our website. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by events outside our control. Ownership of the products will pass to you upon delivery.

8. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, provided the product is unused and in its original packaging. To initiate a return, please contact us at hello@agape.coffee. Please note that you will be responsible for the cost of returning the item to us unless the product is faulty or not as described.

9. Limitation of Liability

To the fullest extent permitted by law, Agape Coffee j.d.o.o. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of products from our website.

10. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which sets out how we collect, use, and protect your information, can be found on our website. By using our website, you consent to the processing of your data as described in our Privacy Policy.

11. Changes to These Terms

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly to ensure you are aware of any changes.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Croatia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Croatia.

13. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Agape Coffee j.d.o.o.
Lučića 7, 21220 Trogir, Croatia
Email: hello@agape.coffee

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.